GENERAL

FAQs

GENERAL

Q: What is VARIANT3D?
A: VARIANT3D leads the textiles industry with hyper-local, zero-waste, and customizable 3D knitting technology. Our revolutionary LOOP 3D CAD/CAM software transforms manufacturing into a sustainable, synergistic ecosystem. We are pioneering 3D knitted textiles through interdisciplinary collaboration and innovation.

Q: What services does VARIANT3D offer?
A: VARIANT3D offers a range of innovative products and services. From product development to education and manufacturing, these solutions leverage our proprietary LOOP software.

Q: What industries does VARIANT3D support?
A: VARIANT3D currently serves these industries: Transportation, Fashion, Medical and Furniture, and Home Decor. You can learn more about what VARIANT3D has done and its capabilities in these areas by visiting the Case Study section on this website. You can also complete our Early Access Form and request to schedule a call with one of our team members to learn more about VARIANT3D’s products and services.

Q: Who do I contact if I have any questions?
A: You can contact support@variant3d.io if you do not see your questions in this FAQ list or if an answer to your question needs further clarification. Please allow 1-2 business days for someone on our support team to follow up with you.

Q: Where is VARIANT3D located?
A: Our headquarters is located in Malibu, CA. VARIANT3D also has two satellite offices: one in New York, NY, and the other in Detroit, MI.

Q: Business Hours
A: Our business hours are Monday to Friday, 9:00 AM - 5:30 PM Pacific Time. Please allow 1-2 business days for all support inquiries to get a response.

ALLIANCE

Q: Who can I contact for collaboration inquiries for product development?
A: Thank you for your interest in collaborating with VARIANT3D on product development. Please complete and submit our Early Access Form. Once your form is received, someone from our support team will reach out to assist you.
Q: Who can I contact for events, speaking engagements, scheduling an HQ visit, or anything related to PR inquiries?
A: Thank you for your interest in collaborating with VARIANT3D on your events, speaking engagements, or anything related to publicrelations. Please complete and submit our Early Access Form. Once your form is received, someone from our support team will reach out to assist you.
Q: How long does it take to get a tour confirmation?
A: With the influx of HQ tour requests, it can take up to two days to confirm your tour.
Q: Do all HQ tours get approved?
A: We are pleased that you are interested in scheduling a tour at our HQ. While we try to accommodate everyone, selection and confirmation are case-by-case.

SOFTWARE

SOFTWARE

Q: What is LOOP software?
A: LOOP is the first web-based CAD/CAM application for producing 3D knitted fabrics and products. It enables users to work in multiple file dimensions including 3D, 2D, and a granular knit level.

Q: When will the software be launched?
A: Our beta early access version is scheduled for release by Q3 2024, after which we will release incremental capabilities. Stay tuned!

Q: Can I get Early Access?
A: To secure Early Access, click on the orange “Sign Up” button in the top right corner of the page. By submitting the provided form, our dedicated team will contact you to facilitate your Early Access experience.

Q: How can I stay informed about the software's launch?
A: To stay updated on the upcoming software launch, you can follow our social media accounts, or check this website for future announcements.

Q: What platforms will the LOOP software be available on?

A: The first release of our software will be fully cloud hosted, compatible with almost all modern browsers. In the long run, we will release a standalone executable version on iOS / Windows.

Q: How can I provide input to help shape the software's development?

A: Email us at tech@variant3d.io, and we'll get back to you with a game plan!

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